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Majestic Neon FAQs

Most Common Questions & Our Answers

Our custom made LED neon signs, lights and art are made to your specifications. We have a team of in-house designers, sales and support staff on hand to answer your queries. On this page you'll find answers to the questions we are most commonly asked about our signs, design process, manufacturing, shipping, returns and more.
Please have a look through the FAQs below and let us know if there's anything else we can help you with.

Designing your Majestic Neon Sign

We have a total of 12 colours to choose from. Choosing a particular colour can sometimes be difficult because it’s all down to personal taste, take your time.

We have developed our own range of 25 + fonts, including cursive, block and double lined fonts. Majestic Neon are able to work with with almost any font you might have in mind that we couldn’t don’t display. If the Majestic Neon fonts on our neon sign maker aren't quite your taste and you have more creativity that you’d like to unlock, Majestic Neon would love to hear from you so just let us know what you need and we'll make it happen!!

When you get to the final stage and click “Add to Cart button” one of our graphic designers will generate a design proof of your exact sign, including all the details of your custom order with the price and what you'll receive in the box.

Majestic’s user friendly custom sign builder is fantastic and well known for creating neon word signs, personalised name signs and neon light quotes. If you have your eye on something a little more unique/different, maybe a business logo sign, customised open sign, or unique neon artwork, Majestic Neon would be absolutely delighted to work with you on your unique design. The team at Majestic can more less work with any font, shape, style and design - helping you unlock your creativity with Majestic Neon. Feel free to contact us with your unique idea now.

Majestic Neon are very proud to offer a free design service to our lovely customers, we can provide one or two designs for your approval with absolute ZERO charge on your behalf. If you maybe changed your mind and you’d wish to amend or even cancel your order before the sign goes into production, the team at Majestic Neon would be happy offer a partial or full refund. Once a custom sign order is approved and has gone into production we are no longer able to offer a refund. So Please be aware that a custom sign is automatically approved if "YES" is selected when ordering.

Production | Manufacturing FAQ

Majestic Neon indoor signs are handmade to your approved design proof using a high LED flex on an acrylic backing. The materials Majestic Neon use are PVC and acrylic. Majestic’s outdoor sign range is made using super high quality LED lights in fully enclosed acrylic, and they’re waterproof. With both our indoor and outdoor signs, there is no fragile glass that can break, no neon gas, and no messing about at Majestic Neon!! You’re in good hands.

Majestic Neon signs are designed in the UK and manufactured in China.specifications and requirements of your sign are in very good hands of our highly trained / qualified technicians.

The signs will come with high quality acrylic backboard. You then can choose from a variety of options when it comes to this backboard (sometimes the design will determine what backboard is required). The backboard can be cut around the shape so it is contoured and nearly invisible or it can be cut in a desired shape. The backboard colour can be clear, metalic, a solid colour or UV printed with an image.

Majestic Neon Product FAQ

Most of Custom Neon's range of signs, lights, lamps, and wall art plug into a power socket.
Most of Majestic Neon’s products come with a 4.9ft transparent cord which plugs into a UK certified AC adaptor. The adaptor has an additional 3-6ft of black cable that plugs into the socket. A free remote & dimmer will automatically be added to your order at checkout.

If you’re hanging your brand new neon light sign is surprisingly easy. Our fully custom neon signs weigh 6-11lb on average and include pre-drilled holes on the acrylic backboard. Majestic Neon signs are safe to transport and very easy to install.

If your custom order is for a sign larger than 160CM. It will be made on two or more backboards that can be easily arranged together. Doing this keeps the signs safer during shipping and allows us to deliver the best possible price for you and to avoid damage during transit.

Majestic Neon’s remote & dimmer offers a full range of brightness settings, ON & OFF option, and disco mode which makes the light sign flash, flicker and pulse. The remote allows you to dim the brightness of your sign to sort your scenery, which can help with exposure when taking photos in front of your LED neon sign or when using it as a feature for a photo shoot for that perfect photo for your socials.

Payment & Shipping

Shop Signs and Products - Payment for all signs and products ordered through the Majestic Neon online shop is taken at the point of sale. You can choose to pay by a major credit card. Instalments will be available shortly.

Create Your Own Neon Signs - Payment for all custom made signs that you design online using our Create Your Own Neon tool is taken at the point of sale. You can choose to pay using a major credit card.